There’s a gap between what your systems say and what actually happens. We close it.
DPS8020 reconstructs your real process from the data your own systems already generate, and compares it with what the plan says should happen. No months-long consulting engagement. No data leaving Canadian or European jurisdiction.
- Cases pile up and nobody can say exactly where the time goes.
- Every audit or inspection eats weeks of your best people’s time.
- The system says one thing. The front line says another.
What actually changes when you can see the real process.
- Fewer backlogs
- Fewer repeat inspections
- Fewer escalation calls
- More cases closed on time
Your stakeholders don’t care about the lowest bid or the newest dashboard — they care about predictability. What you commit to on Monday should actually happen on Monday. You don’t need 300 metrics; you need to know which 3 problems are costing you 80% of the delay.
Indicative targets from a typical pilot — not guaranteed results; validated case by case.
Discover first. Automate last.
Four steps. The same sequence whether the fix ends up being a process change or DPS8020 running it going forward.
We map what’s actually happening — from your own systems’ event data, not from the policy manual or the org chart.
Find the handful of backlogs actually costing you time and trust — not a 40-item list, just what’s worth fixing first.
Redesign the workflow around the fix that matters most, and prove it works before anyone reconfigures a system.
Only once the fix is proven. That’s when DPS8020 takes it from there.
Most vendors start at step 4. We start by finding out where it’s actually worth it.
From event data to a decision
Your systems, as they are
Ingest directly from the systems you already run — no middleware vendor, no integrator project. Real-time event logs, normalized automatically.
What actually happens vs. what was planned
An automatic process map, no guesswork. See exactly where the timeline stretches and where the backlog forms.
Evidence built in, not bolted on
Audit trails generated in real time. Your traceability is already documented before anyone asks for it.
No integrators. No consultants. Web-based — your team runs it from day one. Your data is exportable (CSV, Excel, or your own system) at any time; we’re the tool, not the vendor holding your data hostage.
Your operational data, kept close to home.
PIPEDA-first, by design
Privacy by Design and data minimization built in from day one — not added after the fact. Audit evidence and consent handling designed around the federal PIPEDA baseline.
Canadian & EU-owned
Hosted exclusively with Canadian and European infrastructure providers, end to end. Data residency alone isn’t enough if the provider itself is US-owned.
Designed to keep data under Canadian & EU jurisdiction
The US CLOUD Act can reach US-headquartered providers regardless of where the server sits. That’s why we work with Canadian- and European-owned providers and infrastructure.
Why this matters: the CLOUD Act (2018) can affect access to data managed by certain providers subject to US jurisdiction, even when that data is stored in Canada or the EU. That’s why DPS8020 is offered with an architecture centred on Canadian and European providers and infrastructure, for organizations that want their operational data to stay under Canadian or EU jurisdiction.
Also on this website: no trackers · no US-owned infrastructure providers
Need your data to never physically leave your facility? See the on-premise option ↓
In the cloud, or never leaving your network at all.
Two ways to run DPS8020, depending on how much risk you’re willing to take with your most sensitive data.
Ready in days
The fastest path: our managed cloud instance, Canadian & EU infrastructure, no hardware to procure.
- No new hardware
- Canadian & EU-first infrastructure
- Live in days, not months
Air-gapped: zero external connectivity
For organizations where operational or patient data is the reason you can’t take chances.
- Zero external connectivity
- Dedicated hardware in your facility
- Maximum data protection
No customer data sent to third-party LLMs · minimal telemetry · not sure which fits? Let’s talk it through.
When they ask for it, you already have it.
Canadian healthcare and industrial operations both face rising documentation pressure — from regulators, insurers, and larger customers. DPS8020 is designed to help you get there, not to replace your compliance program.
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PIPEDA (federal baseline)
Records of processing generated automatically — not assembled by hand at year-end.
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Ontario PHIPA · BC PIPA (health information)
DPS8020 is designed to help organizations handling personal health information in Ontario and British Columbia align with PHIPA and PIPA documentation and access-log requirements. It is not a certification and doesn’t replace your privacy officer’s program.
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ISO 9001 · ISO 13485 (quality)
Process-change logs and traceability records for organizations working toward quality-management or medical-device quality standards.
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Access & disclosure logging
Every access to a case or record is time-stamped automatically — the audit trail is a by-product of daily operations, not a special project.
- Intake logged (12:04 UTC)
- Queue entry & review start (14:18 UTC)
- First-pass result & escalation (if triggered)
- Final disposition, time-stamped
- Access log complete for this record
Illustrative · this is what your audit trail looks like, generated live.
European rigor. Canadian roots.
DPS8020 is designed around the data-sovereignty and audit standards of the European market — among the strictest anywhere. We’re now bringing that same design rigor home, piloting with a small number of healthcare and industrial operations teams in Vancouver and Toronto.
- Process mining & bottleneck analysis
- Audit-trail & compliance automation
- Cloud or fully air-gapped deployment
- Base
- Vancouver, BC, Canada · European operations
- Infrastructure
- Canadian & European-owned, PIPEDA-first
- Now piloting
- Vancouver & Toronto
- Sectors
- Healthcare & clinics, industrial SMBs
The paperwork, on the table.
How we work, with what method and what limits — in writing, before you sign anything.
Rev A drafts · revised as pilots produce measured results.
Now piloting: Vancouver & Toronto
Ahead of a broader 2027 launch, we’re working with a small number of healthcare and industrial operations teams in these two cities. A pilot includes:
Process map + backlog report
Your actual process reconstructed from event data. Where are the delays? Where does the backlog actually form?
Weeks 1–2Compliance readiness check
What PIPEDA / PHIPA / PIPA evidence you already generate, and what gaps to close before the next audit.
Weeks 3–4Proof-of-concept for your team
Live dashboard, audit-trail export, and integration testing with your actual systems.
Weeks 5–6Timelines are indicative; every pilot is scoped individually.
Let’s talk.
Most conversations start with a 30-minute call: you describe your operations and your pain point, we tell you honestly whether DPS8020 fits.
Let’s talk about your operations